FAQ

How can we help?

General Information

Do you take talent submissions?

We do not currently have a submission process for booking talent, including music acts, comedians, speakers, etc.

Who do I contact if I want to perform at the festival?

If you’re an active musician or band, you’re invited to add your information to our database of artists here. This is how we keep track of new music projects, new albums, and so on.

Please note we are not able to take artist submissions or respond to every inquiry, but will be in touch if there is an opportunity available.

Do you accept applications for food, retail, or other kinds of vendors?

We do not have an application at this time. However, you can add your information to our database of interested partners here, and we will get in touch if a matching opportunity comes up.

Can I host a booth at the festival?

There is not a booth application process at this time. If you are interested in becoming a Maha sponsor, please get in touch.

How can I get a press or photo pass?

The press/photo pass application opens here every spring.

I’m a member of the press and would like to set up an interview with someone at Maha.

Please get in touch at media@mahafestival.com.

I’d like to learn more about becoming a sponsor.

Great! Please share a few details with us here, and we’ll be in touch with additional information.

Are you hiring?

Please check our About page for any available employment opportunities.

Where can I eat at the festival?

Several food trucks will be on site during the festival. More information will be available soon.

I lost or found something at Maha Festival.

You can email us at lost@mahafestival.com or visit the security office near the Skate Ribbon to turn in or look for lost items. Thanks!

I have a question not listed here. How do I get in touch?

The fastest way is to use this form or write to info@mahafestival.com. Questions sent via social media comments and DMs may take longer to get a response.

Volunteering

Is Maha accepting volunteers this year?

Thank you for your interest in Maha 2025! We’re returning to the RiverFront on August 2 with an incredible lineup and working diligently to create a memorable atmosphere for our 16th festival.

This year’s Maha will not be staffed with volunteers. We recognize this change may impact your experience but we are grateful for your continued support of the festival.

We look forward to welcoming you back to Maha on August 2!

Festival Policies

What payment methods will Maha be accepting at this year’s festival?

Maha is happy to report we will be accepting both cash and card at this year’s festival!

What items are allowed?

Lawn Chairs (must be positioned outside of the Chair-Free Zone and not permitted in VIP)
Blankets
Sunglasses
Personal fans
Sunscreen
Sanitizer
Insect repellent
Hats/visors
Factory-sealed water bottles
Empty hydration backpacks
Empty water bottles
Baby strollers, wagons

What items are not allowed?

Pets (except for ADA Certified Service animals)
Weapons of any kind
Illegal substances
Hard-sided and soft-sided coolers
Large or framed backpacks
Outside food or beverage (aside from factory-sealed water and medical exceptions)
Umbrellas (ponchos are cool)
Camping tents
Glass containers
Selfie-sticks
Drones
Instruments, air horns, or megaphones
Laser pointers
Audio recording equipment
Roller skates, skateboards, scooters, or bicycles (though there is a monitored bike parking area just outside of the park)
Professional photography and video recording equipment including cameras with interchangeable lenses and SLRs

Can I leave and come back?

In an effort to create the safest and smoothest experience possible for all festival attendees, we have updated our re-entry policy for this year. Once inside the festival grounds, guests will not be permitted to leave and re-enter. This change allows us to significantly reduce entrance congestion and minimize the number of security searches needed throughout the day.

 

We understand that certain circumstances may require flexibility. Exceptions will be made for nursing mothers and other personal or medical needs. Please speak with a security team member if this applies to you.

 

We appreciate your understanding as we work to make the festival safer and more enjoyable for everyone!

What happens if it rains?

Maha is a rain or shine event, meaning the show will go on as long as it is safe to do so. If it becomes necessary to delay, postpone or evacuate the event due to inclement weather (such as lightning, strong winds or heavy rains) updates will be issued throughout the event (if in progress) and Maha’s social media channels.

Are kids welcome?

Maha offers entertainment for the whole family and kids 10 and under get in free with a ticketed adult, but we cannot guarantee that the music will be suitable for all ages. As a general rule, the area directly in front of the stage is rarely kid-friendly. However, there’s plenty of space for everyone in much calmer areas throughout the park.

 

What is your bag policy?

All bags will be thoroughly searched by security before entry.

We do not have a clear bag policy or size limit, but hard-sided coolers and oversized backpacks (i.e., backpacking through Europe-style) are not permitted. Kid carriers are permitted.

No bag? Reduce your time in line by using the “Bag Free” line and breeze through security.

Are cameras or photography allowed?

As a public park, we reserve the right to use photography of any individual in our promotional materials displayed in print on the internet.

You are welcome to snap selfies and capture The RiverFront’s scenic views.

However, a permit and rental fee are required if filming or photography is for commercial use, will restrict any areas of the park or will use equipment beyond a single tripod. If you’re a member of the press you can apply for a photo pass here.

Is smoking allowed?

The RiverFront is a smoke-free park so no smoking is allowed on park property.

Getting There

Where is Maha Festival 2025?

Maha is returning to its roots and moving back to the Omaha RiverFront at the Heartland of America Park. The RiverFront is a centralized gathering place that serves as gateway between the historic Old Market and north downtown Omaha while providing a scenic pathway down to the Missouri River’s shore. To learn more about our fabulous new venue visit https://theriverfrontomaha.com/.

Where can I park my car?

Information for parking options and bike share rentals can be found on the Park Omaha website.

Where can I park my bicycle?

Bicycles are permitted on identified trails within The RiverFront, but must be vigilant of shared space with pedestrians.

Information for parking options and bike share rentals can be found on the Park Omaha website.

Where is the taxi/rideshare pickup/drop-off zone?

We have drop off locations along 8th Street – Map will be provided prior to festival.

Can I take the bus?

Yes! ORBT and Metro Transit bus routes can be found on the Metro website.

Accessibility

Is Maha Festival ADA accessible?

The RiverFront parks are all ADA accessible, including ADA accessible restrooms. The ADA ticket (new this year) allows the Maha staff to get in touch with guests directly before or on the day of the show, if needed. It also allows Maha to create an ADA viewing area that is right sized for the number of guests on the day of the festival.

The RiverFront is a park for everyone, including individuals of varying needs, ages and abilities. Renovations throughout all three parks incorporate gradually or gently sloping pathways, promenades and plazas that may accommodate visitors who utilize a wheelchair or mobility device. Signage placed throughout The RiverFront helps visitors easily identify the nearest accessible route, providing connection to all major attractions and amenities.

In Heartland of America Park, a restroom facility is attached to the Skate Ribbon Kiosk near 8th and Farnam Streets. In Lewis & Clark Landing, the restrooms are on the east side of the Destination Playground in proximity to the Missouri River.

Is ADA parking available?

Metered stalls and parking garages with ADA accessibility are in immediate proximity to the park.

Do I need a designated ticket for the ADA viewing areas?

Maha will be offering designated ADA – General Admission and ADA – VIP tickets this year. These can be purchased at the ticketing link.

Service Animals

Service animals are permitted throughout the festival. Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal. Emotional support animals, therapy animals, or companion animals will not be allowed entry.

Is there an area for nursing mothers?

While general reentry is not permitted at Maha this year, security will make an exception for nursing mothers who need to leave and return for pumping or nursing purposes.

If this applies to you, please check in with security at the gate when you arrive, and they will assist with the process.

I have an accessibility need not addressed here

Please contact info@mahafestival.com with questions about our accessibility offerings, to coordinate specific arrangements, or to provide feedback on our ADA policies and procedures. We will work with you to accommodate a variety of needs and make improvements going forward.

Safety / Security

What is security like at the gate?

Maha security will be screening ticket-holders with wands prior to entry. Bag searches may still be conducted for items found on the prohibited items list.

How do I report an issue?

Please report any safety issues to on-site security personnel. You can also contact us in non-emergency situations only, before or during the festival, at safety@mahafestival.com.

What should I do in the event of an emergency?

Park Ambassadors are on site during regular park hours. Call The RiverFront directly at (402) 599-6565. In the event of an emergency, dial 911.

Do not put yourself in danger by stopping to collect belongings unless directed by First Responders.

If it becomes necessary to delay, postpone or evacuate the event due to inclement weather (such as lightning, strong winds or heavy rains) updates will be issued throughout the event (if in progress) and Maha’s social media channels.

What do I do if I need medical attention?

If you need assistance, please go to the Maha First Aid Station.

Ticketing

Do kids require a ticket?

Kids 10 and under are free when accompanied by a paying adult. This includes VIP ticket-holders. A ticket is not required, so a VIP wristband will not be provided.

What is the refund policy?

Maha Festival is a rain or shine event. All sales are final. No refunds or exchanges are permitted. Our lineup and festival schedule are subject to change. View full terms and conditions at mahafestival.com/terms.

Where is my ticket?

When you purchase a festival ticket online, you will receive a PDF attached to your email confirmation which is your ticket. We encourage you to show it on your smartphone. Each PDF can be scanned for entry only once per day

I purchased a ticket online, but never received an email confirmation with my ticket.

Please make sure to check your spam/junk folder in the event you do not receive a confirmation. You can also view your tickets from the web by your information into Etix’s Order Lookup Page.  If you are still unable to locate your confirmation or tickets please reach out to Etix Customer Support for assistance.

If someone is selling their ticket online, how can I make sure it’s real?

Tickets purchased from any other sources, such as brokers or secondary market websites, are purchased at your own risk. We cannot confirm the validity of tickets purchased from any other sources and do not offer any support for these purchases.

Where is the Box Office?

The box office is located at the front entrance on 8th Street between Farnam and Douglas. It opens at 12pm on Saturday, August 2.

Where is Will Call?

Will call is located at the front entrance on 8th Street between Farnam and Douglas. It opens at 12pm on Saturday, August 2.

I have a ticket question not addressed here.

Please reach out to Etix Customer Support